Stakeholders | Means of engagement | Major activities | Outcomes |
Employees | - Engagement survey
- Mental healthcare survey
- Messages from management
- Human resource development programs
- Internal reporting system, in-house consultation liaison
- Global awards program | - Managing physical and mental health through our in-house corporate clinic in head office
- Surveys of career aspirations and career development support through self-reporting
- Improving understanding of diversity and ethical awareness and cultivating skills through job-level-based training, LGBTQ+ training, human rights and compliance training, etc.
- Senior staff training to promote empowerment of women, career seminars for female employees
- Training program for next-generation executive candidates | - Corporate culture that encourages employees to embrace the challenge
- Positive workplace environment and training programs that enable diverse personnel to demonstrate and improve their capabilities |
Customers | - Customer support center
- Sales activities and webseminars
- Website and social media
- Exhibitions | - Response to customer inquiries
- Feedback within the company regarding opinions and requests relating to products and services
- Information dissemination through the website and social media
- On-site and online exhibitions | - System to integrate customer’s needs into product development
- Products and solutions that achieve safety, ANSHIN, and well-being |
Shareholders/ investors | - Annual General Meeting of Shareholders
- Publication of IR materials
- Financial results briefings
- Meetings with investors | - Regular (Annual) General Meetings of Shareholders, both on-site and via online streaming
- Early disclosure and enhancement of information of financial statements, Integrated Reports, Shareholder Newsletter, etc.
- Financial results briefings, briefings for individual investors, etc. Promotion of highly clear IR activities through online streaming
- Individual interviews and small meetings with domestic and overseas investors
- Discussion forums between securities analysts and outside directors | - Feedback obtained through IR activities to management, and reflection in management
- Sustainable growth to ensure enhanced corporate value and stable returns
- Timely disclosure and communication of appropriate information |
Business partners | - CSR self-assessments for suppliers
- Supplier site visits
- Publication of Supplier Newsletters
- Distributor briefings and visits | - Sharing of IDEC Group CSR Procurement Guidelines
- CSR visits and assessments for suppliers and improvement guidance
- Information sharing with suppliers
- Online briefings for distributors
- Distributor visits
- Setting up partner hotline | - Fulfillment of our social responsibility throughout the value chain
- Partnership based on fair trade and trust |
Global and local communities | - Reduction of environmental impact and conservation of the natural environment
- Dialogue with NGOs and NPOs
- Dialogue with local governments | - Management for reductions in CO2 emissions and waste, etc.
- Strengthening communication with local communities at each business location and promoting biodiversity
- Dispatching instructors to local schools to conduct visiting lectures
- Support activities in collaboration with local social contribution organizations | - Reduction of environmental impact in business activities
- Contribution to resolution of social issues through business and CSR activities |
Government agencies / industry groups | - Collaboration with international organizations, government agencies, and educational institutions
- Participation in industry groups and initiatives | - Joint research with educational and research institutions
- Presentations at international forums, international academic conferences, technical committee meetings, etc.
- Promotion of activities at various industry groups | - Improvement of our corporate value through constructive dialogue |
