Questions and Answers

• Q: Why should I register for IDEC Member site?
• A: By registering, you get access to the entire website as well as customized news, promotions, and software downloads.

• Q. I used to access this site before, why does it require login?
• A. We have implemented a secure web site in order to provide access to more information of value to our partners. This is also to provide you with convenient access to contents and downloads that usually require filling out a form. As the first step, you can now download all of our software demos.

• Q. Can I use my ILC (IDEC Literature Center) or the Web Champion login for Member site?
• A. No, you will need to create a new login for Member site. We are working to integrate these web services as our next step. We appreciate your patience.

• Q: How do I register?
• A: Go directly to http://member.idec.co.jp/usen/distributor/login.html, and follow the instructions on the pages that follow.

• Q: How do I activate my account?
• A: Shortly after submitting your registration information, a confirmation e-mail will be sent to the address you provided. The e-mail will contain a link to a web page that you should go to as soon as possible. This confirmation step must be completed to become a registered member.

• Q: Why am I required to go to this web page to activate my account?
• A: To ensure that someone else does not sign up under your name.

• Q: How long can I wait after receiving the activation email to activate my account?
• A: If you do not complete this activation within 12 hours either by clicking on the link or copying and pasting the link into your browser, your pending account registration will expire and you will be required to sign up for an IDEC Member site account again.

• Q: I've forgotten my password. How can I retrieve it?
• A: Go to: http://member.idec.co.jp/membersite/member/PasswordReset.do?lang=en_us