Quality Assurance
Global Quality Management
IDEC focuses their attention on creating quality products
that are safe and easy to use. Each and every person
participates in the process of establishing, implementing
and maintaining the quality management system. We strive
to develop superior products that meet users’ complete
satisfaction in the most economical way. We are continuously
improving the quality of our process to ensure that IDEC
remains a Quality Leader in the world market.
Basic Approach
to Quality
Creating safe and easy to use products, our
utmost quality objective, cannot be achieved
through functionality alone. Our products must
meet a variety of factors such as economical
considerations, usefulness, safety, services,
market fitness, and supplying attractive products
and services in a timely manner. By forging ahead
of others, IDEC can react to the changing needs
of the market.
IDEC has a comprehensive corporate-wide quality policy
that focuses on the safety and user-friendliness of products.
This policy is implemented by everyone engaged in R&D,
manufacturing, sales, and distribution.
- Product Evaluation
Regular and special product testing
and performance evaluation
- Production Quality Check
Comprehensive quality assurance
system throughout production processes
- Engineering Quality
Investigation prior to and during
design specification confirmation
- Marketing Quality
Determining market needs ahead of
others, and incorporating them into product planning
- Sales Quality
Providing information necessary to promote
IDEC products
- Distribution Quality
Delivering goods as requested
by customers by protecting them in transit
- Claim Handling
Responding swiftly to complaints, and
finding out the true cause of any issue to prevent
future claims
- Testing and Analyzing
Testing, analyzing and approving
new products
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